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When you deposit money into or take money out of your $ account, make sure that your personal information is kept completely private. This page explains how customer information is protected, what specific measures are in place, and how users can control their account information, access preferences, and transaction security.
Account holders can view, change, or delete their registered information, limit marketing messages, and manage consent permissions at any time. All user data is handled according to the laws of Canada, following the principles of the GDPR and any other rules that apply to responsible entertainment services in that area.
Transaction information, such as deposits, withdrawals, bonuses, and identification details, is encrypted using industry-standard methods that have been checked by independent auditing services. Payment processors that are legal in Canada follow the country's rules against fraud and money laundering. This means that transfers in $ are safe at all times.
Players can get help with account security, ask for access logs, or learn more about how long their information is kept. A special privacy team takes care of all data requests right away, putting user trust and following the rules first.
Read on for a clear breakdown of all the steps taken to protect your online activity so you can feel safe knowing that you are protected.
| Data Type | Updatable Online | Requires Verification |
|---|---|---|
| Phone Number | Yes | SMS Code |
| Email Address | Yes | Email Confirmation |
| Address | Yes | Utility Bill or Bank Statement |
| Payment Details ($) | Yes | Bank Card/Account Verification |
Regularly confirm your data accuracy for uninterrupted access to withdrawals and deposits in $. For Canadian account holders, maintaining up-to-date contact details ensures compliance with Canada regulations and timely account communications.
You can change your email, SMS, and push notification subscriptions right from your account dashboard. In the "Communication Preferences" section, you can choose which channels or types of content you want to receive or opt out completely with just one click. You can change any of your choices at any time, and they are saved right away.
Always verify that payment interactions on the platform are protected by advanced 256-bit TLS encryption. This method shields sensitive details, ensuring each deposit to $ or withdrawal request reaches the intended recipient without interception.
Attach relevant documents, such as screenshots or notification messages, when submitting queries via email or the contact form. If you suspect unauthorized activity, immediately notify the customer care team through live chat or phone call for real-time intervention. Document correspondence and save ticket numbers until your matter reaches resolution. Support agents adhere to regulatory requirements, such as GDPR, ensuring each concern is handled confidentially and thoroughly. We will keep you updated through the contact method you chose until the problem is fixed. To escalate, ask to talk directly with a Data Protection Officer about complicated issues or cases that haven't been resolved.
Bonus
for first deposit
1000CAD + 250 FS